Shipping policy
Last updated: 23 April 2026
Thank you for shopping with Fitzina LLC. We are committed to delivering your order in a timely and reliable manner.
Processing Time
All orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. During periods of high demand, processing times may be slightly extended.
Shipping Time
Estimated delivery times vary depending on your location:
- Domestic Shipping (Within United States): 5-8 Working Days
- International Shipping (Outside United States): 8-21 Working Days
Please note that these are estimated timeframes and may vary due to factors beyond our control.
Shipping Costs
- We offer free shipping within the United States.
- For customers outside the United States, shipping charges (if applicable) will be calculated and displayed at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information (if available), allowing you to monitor your delivery status.
Delays and Issues
While we do our best to ensure timely delivery, delays may occur due to:
- Customs processing
- Carrier issues
- Incorrect shipping details
We are not responsible for delays caused by these external factors, but we will always do our best to assist you.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. If you still need assistance, feel free to reach out to us via our Contact Us page.
Contact
For any questions regarding shipping, please visit our Contact Us page.